Heirloomed Privacy Policy

Introduction

Welcome to Heirloomed! This Privacy Policy explains how Heirloomed ("we", "our", or "us") collects, uses, and protects information when you use our mobile application (the "App").

We are committed to protecting your privacy. Heirloomed helps you preserve family treasures with museum-quality documentation, combining photos, voice stories, and AI-powered analysis.

Information We Collect

1. Account Information

When you create an account, we collect:

• Email Address: Used for authentication and account recovery.
• Authentication Credentials: Securely managed through Firebase Authentication.

2. Photos

You can capture or select photos to document your heirlooms:

• Photos are uploaded to Firebase Storage for secure cloud backup.
• Photos are sent to Google Gemini AI for analysis to identify era, materials, origin, and other details.

3. Audio Recordings

You can record voice stories about your heirlooms:

• Audio recordings are stored in Firebase Storage.
• Audio is sent to Google Gemini AI for transcription and analysis.
• Voice interviews use OpenAI Realtime API for live conversation processing.

4. AI-Generated Content

Our AI services analyze your photos and audio to generate:

• Titles, descriptions, and historical context.
• Era identification, materials, dimensions, and origin estimates.
• Condition assessments and suggested additional photos.
• Audio transcriptions.

5. Collections and Sharing

If you organize heirlooms into collections and share with others:

• Collection Membership: Who has access to each collection.
• Attribution: Who added and last edited each item.
• Invite Codes: Simple codes for sharing collections with family.

How We Use Your Information

We use the information we collect to:

• Provide and improve our heirloom documentation services.
• Process photos and audio to generate AI-powered metadata.
• Store and sync your heirloom collection across devices.
• Enable collection sharing with family members.
• Communicate about updates and support.
• Detect and address technical issues.

Third-Party Services

Firebase (Google)

We use Firebase for:

• User authentication.
• Cloud data storage (Firestore).
• File storage (Firebase Storage) for photos and audio.
• Cloud Functions for backend processing.

Firebase's privacy policy: firebase.google.com/support/privacy

Google AI (Gemini)

We use Google Gemini for:

• Photo analysis and interpretation.
• Audio transcription.
• Generating descriptive metadata for your heirlooms.

Your photos and audio are sent to Google AI for processing. Google's privacy policy: policies.google.com/privacy

OpenAI

We use OpenAI for:

• Voice interview features (Realtime API) with "Aura," our AI museum curator.

Audio from voice interviews is sent to OpenAI for real-time processing. OpenAI's privacy policy: openai.com/privacy

Data Storage and Security

• Your data is stored securely using Firebase's cloud infrastructure.
• We use industry-standard encryption for data in transit and at rest.
• Collection access is controlled by security rules: only members can view shared content.
• We do not sell your personal information to third parties.

Data Retention and Deletion

• Your account and heirloom data are retained as long as your account is active.
• You may delete individual heirlooms at any time within the app.
• Upon account deletion, your data will be removed from our systems within 30 days.
• Some data may be retained in backups for disaster recovery purposes.

Your Rights

You have the right to:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your personal data.
• Portability: Request a copy of your data in a portable format.

To exercise these rights, please contact us at the email address below.

Children's Privacy

Heirloomed is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Contact Us

Last updated: January 3, 2026